Yesterday afternoon RO had a customer with a design emergency. A company hired him to decorate and furnish some rooms for a very important event. But, it had to be done by 8am the next morning
We suspected trouble-- in the past people in similar circumstances buy a lot and then return everything the next day. We told them there would be a 15% restocking fee. They were uncomfortable with that, but agreed.
10pm that night they purchased and picked up $8000.00 in furniture and art.
By 10am the next morning they returned $4000.00 of their purchase.
Part 1 and Part 2 on a Sunday Afternoon....
4 days ago