We are having our first HR issues at the store. One of the employees is very senstative and takes everything personally. RO on the other hand, needs to get things done and he can't always handle the employees with kid gloves.

This is frustrating for RO and I. We both like her. But, we can't always and constatnly praise and reaffirm her. Sometimes we need the employees to do their job, and to not break out in tears if we try to correct a mistakes. (A $500.00 check wasn't signed. Candles which leave oil and fragrance were set on and stained an expensive wool rug. Medium sized vase left in the middle of walk way, where RO tripped on it.) I think we are dealing with her professionally, but I don't know how soft we need to go.

It's getting to the point where RO is uncomfortable around her, beause he's afraid that he's going to say something that will set her off.