I was in Vegas for a few days for a conference. It was a blur of activity-- exhausting and invigorating. Our customers are enthusiastic; they love what we offer and see its future. They’re also vocal about its limitations, but the clear value keeps them committed. How do I get the rest of the organization to feel that specific, powerful energy?

Switching gears on Saturday, I helped C2 with his gardening project. He’s taking on part of a park across the street from his house. We spent a few hours pulling pails of garbage, clearing walks, and spreading mulch. He’s dealing with the neglect, one ambitious afternoon at a time.