Since my brother never returns my calls, my mother and I co-ordinate things so that I could talk directly to him. Basically, when he got home, my monter called me and passed the phone to him.

My brother promised me that he would ship the rug the next day, last Monday, and if he couldn't, he would make sure mom could do it for him.

Well, he got up and left at 4am the next morning. Mom han't seen him since.